These leadership articles are provided by Lars G. Harrison at the request of former readers. You can contact Lars at lars_harrison@yahoo.com.
As
the Owner/CEO/President should you lead or manage?
The CEO or senior executive leadership needs to spent more time leading
than managing for their organizations to remain competitive in today's
business world. Apply the 80-20 time rule to the vision and direction of
the organization versus day-to-day managing. It is more important for you
to be a leader than a manager.
By Lars G. Harrison
Breaking
up the department into small independent corporations!
A revolutionizing way of reengineering corporations by making
departments into separate legal entities, for increased efficiency, better
customer service and increased market share.
By Lars G. Harrison
Code
of Business Ethics
Do you have your own corporate code of business ethics to ensure
that all ethical considerations are met.
By Lars G. Harrison
Get
perspective, by stepping away from the
immediate!
Don't concentrate so much on details that you forget the important priorities
and the overall perspective and purpose for why you are in business.
Get an eagle's perspective on the landscape of your organization.
By Lars G. Harrison
Industrial Chaplain
The Industrial Chaplain serves as a pivotal role in today's demanding
business climate. This individual ensures that the senior executive leadership
maintain the company's vision, mission, goals and values, ethical considerations,
compliances to quality, social and environmental concerns and keeps these
promises to all stakeholders.
By Lars G. Harrison
Make
WHY your mission!
Try to understand the purpose for what you are doing. Why do you
do what you do?
By Lars G. Harrison
On
Becoming Champions!
You don't become a champion overnight.
Many factors
determine whether you will become a champion. Are you a ready to become a
champion?
By Lars G. Harrison
On building a successful
team!
Building successful teams is not an enigma. Using these
steps will make your team successful.
By Lars G. Harrison
How to win a
customer!
Here is a short list you can use to build better
relationships with
your customers, and win them over to your side. By Lars G. Harrison
How to conduct successful
business meetings?
Meetings occupy our days and sometimes weeks. Some meetings are necessary,
while others are wasteful and ineffective. Here is a simple guide on when
you should have a meeting, how to make the meeting a sincere dialogue, and
how to get the most out of your meetings.
By Lars G. Harrison
Be mindful before adding
new technology!
You should consider certain vital elements prior to embarking on a new
technology kick. Here are some things to ask before adopting and implementing
that hot new technology.
By Lars G. Harrison
What leadership type should
I choose!
To select one leadership type over another may not work for your particular
situation. In this brief article, three leadership types are analyzed.
By Lars G. Harrison
Empower Front-Line
Workers, closest to the decision, with decision-making authority to increase
customer satisfaction!
A frequent and frustrating complaint about customer service we receive, is the
lack of authority front-line workers have to make authoritative decisions
regarding a customer's account or business. Instead front-line workers defer
authority to supervisory management, which in turn often defer it further up the
chain of command. Customer satisfaction and performance will traumatically
increase if decisions-making is allowed by the person closest to the customer
decision.
By Lars G. Harrison
How to Win a
Customer!
Here is a short list you can use to build better relationships with your
customers, and win them over to your side.
By Lars G. Harrison
Creating your own Future!
We all need to take charge of our career and lives. Every learning individual
should begin to create his/her future. Everyone can create a career plan
through some simple steps.
By Lars G. Harrison
Metrics for all of
us!
Metrics has been used by for centuries and chances are great that you
are using a type of metrics to measure your performance today. What is metrics
and how can anyone develop and use metrics to their own and their organization's
full benefit?
By Lars G. Harrison
Winning Competencies!
Regardless of the business model you set up for your business, certain
competencies have been proven to create a winning business formula. If
business managers adopt some these ingredients, they will have a greater
chance to leverage their enterprises for success.
By Lars G. Harrison
Curiosity never killed my cat!
The old wife's tale suggests that it was curiosity that killed the
cat. But then again, a cat is suppose to have nine lives, so why not sacrifice
one for the sake of learning through curiosity!
By Lars G. Harrison
Mentor me, please!
By Lars G. Harrison
Manage each employee as a business
unit for greater performance!
To get the most incremental value out of each employee,
the business owner should look at managing each contributor to his global
enterprise, as a separate accountable business unit.
By Lars G. Harrison
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